Jan 30, 2026

From $270K to $750K in 2 years: the comeback story of Mountain Bay Dental

When Dr. Youseph Anwar took over Mountain Bay Dental in Los Gatos, CA, back in 2022, things weren’t looking bright. The practice was barely hanging on, with 2.4 stars on Google, 2.8 on Yelp, and a reputation that scared more people away than it brought in.

After trying and failing with another agency, Dr. Anwar reached out to us for what we now call an emergency saving plan. And that’s exactly what it was, an all-hands-on-deck mission to revive a dying practice.

The challenge: bad reviews, low morale, and a 90s horror aesthetic

The practice had everything working against it:

A dated, gloomy brand identity that screamed “don’t come here”
Staff afraid to ask for reviews
A website that didn’t convert, didn’t rank, and barely loaded
Ad spend wasted on driving people to pages that went nowhere

When your Google presence looks haunted and your Yelp page makes people nervous, even the best dentistry can’t save you.

Our game plan: reputation first, everything else second

Before thinking ads, funnels, or SEO, we knew we had to rebuild trust both online and offline.

So, we turned Dr. Anwar into the hero of his own story, the friendly face that patients could connect with.We:

Implemented automated review systems through post-treatment SMS and email 💬
Trained and rewarded staff for confidently asking for reviews 🏆
Launched a gift card program that patients actually loved 🎁

The result?⭐ Google rating rose from 2.4 to 4.9 stars⭐ Hundreds of glowing new reviews⭐ Word-of-mouth momentum that money can’t buy

The brand rebuild: goodbye 90s, hello warmth and confidence

Collecting reviews is great, but if your brand still looks like a dental horror movie from the 90s, it’s not going to work.

So, we hit refresh. Hard.We designed a new brand identity that finally matched Dr. Anwar’s energy, modern, friendly, and trustworthy. The message was clear: this is not the same Mountain Bay Dental you remember.

The new look instantly shifted perception and brought patients through the door before they even read the reviews. ✨

The website and marketing overhaul: from invisible to irresistible

The old website was the digital version of an empty waiting room, slow, cluttered, and invisible on Google.

We rebuilt it from the ground up with:

Tailored landing pages for each offer
Conversion-focused design with no fluff or distractions
SEO optimization so it actually showed up on Page 1–2 for local searches

Now, every ad click leads somewhere meaningful, and every visit feels personal. 💻

The results: numbers don’t lie

In just two years, Mountain Bay Dental went from the brink of bankruptcy to a thriving practice:

Annual collections: $270K → $750K
New patients: +200%
Invisalign cases: +1000%
Schedule: from 1 day a week to 3
New associate dentist hired

That’s not just growth. That’s a full-blown rebirth. 📈

The human side

We could talk numbers all day, but the real story here is Dr. Anwar himself, the kind of dentist who puts people first, stays humble, and never loses sight of why he started. ❤️

His bravery in taking over a struggling practice and turning it into a community favorite inspires us daily.

This one’s personal.