Emergency package

When Dr. Youseph Anwar took over Mountain Bay Dental, the practice was on the brink of bankruptcy and burdened with dismal 2.4 stars on Google reviews. After failing to see results with another agency, we stepped in as their growth partner. Our emergency saving plan focused on one clear goal: rebuilding the brand and strengthening its reputation.

We positioned Dr. Anwar as the heart of the practice, implemented review gathering systems, and built new patient funnels. As a result, annual collections grew from $270k to $750k, new patients rose by 200%, and Invisalign cases increased by 1000%. Google reviews climbed to 4.9 stars, a new associate dentist was hired, and the schedule expanded from one day a week to three.

The story of Atherton Smiles began in 1966, when Dr. Michael J. Brugos established his dream practice. For nearly six decades, he built an exceptional reputation, growing solely through word of mouth. With Dr. Gayatri Sundararajan becoming a part-owner and Dr. Brugos nearing retirement, we partnered to lead the transition of a 50+ year legacy.

Even in a close-knit community like Atherton, word of mouth is no longer enough. Our strategy drove a full digital transformation, building a modern, conversion-focused brand while preserving the practice’s history. Within three months, the transition established Dr. Gayatri’s leadership and delivered 35% revenue growth, 100% more new patients, and 300% more Invisalign starts.

Captain Dental was a successful chain with three Bay Area locations in Santa Clara, San Jose, and Redwood City. On the surface, growth looked unstoppable, but six months before reaching out to us, revenue and new patient numbers began to decline. Market shifts and rising competition slowed momentum, and plans for new offices came to a halt.

Together with the husband-and-wife team behind Captain Dental, Dr. Doris Yao and Marshall Xu, we redesigned their brand and built reliable new patient acquisition systems. The results were immediate: new patient numbers rose by 50%, search rankings climbed to the top of Google, and the practice was ready for its next stage of growth.